Frequently Asked Questions

How can we help you?

How to order?

STEP 1: Add-to-Cart: the items that you want to purchase. >> STEP 2: Check Out: fill in your name, address, and contact number. >> STEP 3: Click Complete Order and make your payment. >> STEP 4: Receive your order door-to-door (address anywhere in the Philippines).

Do you have FREE Delivery?

Yes! If you order Php 5000 and above, shipping is FREE nationwide in the Philippines (except for some Luzon provinces with free shipping capped at Php 800).

What courier do you use?

Standard Courier Delivery, LBC via Sea, Victory Liner, AP Cargo, Lalamove, Shop Pick-Up and Warehouse Pick-Up.

Where are you located?

Unit 107 Pearl of the Orient Tower, Roxas Blvd, corner P, Faura St., Ermita Manila 1000. You can see our map location here: https://entrepouch.com/contact-us

How do we pay?

Credit and Debit card via PayMaya, Dragonpay, BDO, BPI, Bayad Center, LBC, Metrobank, SM Retail, Cebuana, M Lhuillier, Robinson, ECPay, Landbank OTC, and Palawan.

What is your minimum order requirement?

Minimum is just 100 pieces per item.

How do I know which size fits my product?

To help you choose the right size you have the following options: OPTION 1: Order our sample set which contains almost all pouch sizes: https://entrepouch.com/product/entrepouch-sample-set OPTION 2: Refer to our volume capacity size chart. (bit.ly/EPVolumeSizeChart) OPTION 3: Refer to our sample material size chart.(bit.ly/EPVolumeSizeChart) OPTION 4: Send us your actual product and we will recommend the size best for your product. Remember, every product is different. The pouch size for 100g of popcorn is different from 100g of sugar. That's why we go through this process to help our customers choose the right pouch for their product.

How do I seal the pouches?

Any heat sealer will work. (bit.ly/EPHandSealer)

Can you customize the print and size of pouch?

Yes! We offer limitless print design and size customization. Minimum order is only 1000 pcs. You may request a quote here: https://entrepouch.com/customized-pouch

Do you print sticker labels?

You can order sticker labels here at www.entrelabel.com